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Your order will be delivered in plain packaging by Australia Post.
Orders placed before 1pm Monday to Friday AEDT (eParcel & Express Post) are dispatched the same day. Orders placed after 4pm AEDT on Friday are dispatched the following Monday morning.
Sometimes, depending on your location and what you are buying, there will not be a choice of delivery option.
Parcel Post takes 2-6 working days to 95% of the country. Outlying areas may take longer - click here to check delivery time for your postcode on the Australia Post site.
Express Post is currently 1-2 days and only available to metro areas.
Discreet Tracked Shipping for $10 Australia and New Zealand wide
Express Discreet Tracked Shipping for $20 Australia and New Zealand Wide.
International Discreet Tracked Shipping $30.
When your order has been dispatched, we'll send you an email with the tracking number and a link to the Australia Post website where you can track it.
We provide discreet delivery in boring brown boxes and envelopes so nobody knows what's inside.
At Condom Kingdom, we're not happy unless you are, which is why we offer a 14 day returns policy. Learn more about our Return policy on our Returns & Refunds page.
If you're out when your package is delivered, your mail person will find a safe place to leave your parcel or will take it to the nearest Post Office. They will leave a card explaining how you can collect your parcel.
Orders will be held at your nearest Post Office for 10 working days before being returned to us.
Don't forget to take the delivery notification (collection card, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.
If your parcel is more than 5 working days overdue, please contact us.
Shopping from outside Australia? Email us for a direct shipping quote!
If you order products from our site for delivery to one of the above international delivery destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.
Once a product seal has been broken, even if not used, due to the highly intimate nature of our products, we are unable to accept returns. We hope you understand that this is in everybody's best interest, and our priority is to keep you, our customers, and our Condom Kingdom Team safe.
Please note that the exception to this is if the adult toy or product is deemed defective, in which case, please read what to do if your product is defective here, or get in contact with us at firstname.lastname@example.org
We love the products we offer, but, if something is not right for you and you changed your mind about your purchase, it may be returned unopened, unused or unworn and have packaging and tags intact within 14 days of receipt date. Read more about our return policy here.