PRIVACY POLICY


Privacy Policy

This policy outlines how we process and protect your personal information.

By using our website, you agree to the practices described in this privacy policy. Please read carefully to understand how your information is collected, used, and safeguarded.

Information We May Collect

We may collect the following types of information:

1. Information You Provide
You may give us information by completing forms on our site, contacting us by phone or email, creating an account, placing an order, entering a promotion or survey, or reporting a problem. This may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details (e.g. credit card information)

2. Information We Automatically Collect (Anonymised)
We may collect anonymised technical data that does not personally identify you, including:

  • IP address, browser type/version, time zone setting

  • Operating system and platform

  • Browsing behaviour, including pages visited, search queries, and time spent on pages

  • Clickstream data and interactions (e.g. mouse movements, scrolling)

  • Page load times and errors

Cookies

We use cookies to:

  • Manage your shopping session and basket

  • Personalise website content

  • Monitor performance and site interaction

Cookies do not store personally identifiable information. You can control or delete cookies via your browser settings. Learn more about cookies.

Email Communication

We only email you to:

  • Process your order

  • Share updates about your order

  • Inform you about features such as loyalty programs

  • Invite you to rate your shopping experience with us

We do not share your personal details with third-party marketers. Delivery services may receive your email solely for shipment tracking purposes.

Unsubscribing

You can unsubscribe from our emails anytime using the unsubscribe link at the bottom of any email, or by contacting our customer service team directly.

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Enhance your shopping experience

  • Communicate offers or updates (with your permission)

Disclosure of Information

We may share your personal information with:

  • Subsidiaries or affiliated companies

  • Potential buyers/sellers in case of business acquisition or sale

We do not sell or rent your personal data to outside marketing companies.

External Links

Our website may contain links to other websites not operated by us. We are not responsible for the content, policies, or practices of third-party sites. Always review their privacy policies independently.

Data Storage & Security

All information is stored securely. Payment transactions are encrypted via SSL technology. If you create an account, you are responsible for keeping your password secure.

While we use strict security procedures, please note that no data transmission over the Internet can be guaranteed 100% secure.

Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page and may also be communicated via email. Please check back regularly to stay informed.

Your Rights

We comply with applicable data protection laws. Your rights include:

  • Fair and lawful data processing

  • Use of data for specified purposes only

  • Access to the data we hold about you

  • Correction of inaccurate information

  • Right to request deletion or restriction of your data

  • Protection of your data from unauthorised use or loss

If you wish to access the personal data we hold about you, you may request this for a small administration fee.

Jurisdiction

This website is controlled and operated from Australia. All matters related to the site are governed by Australian law. If you access our site from outside Australia, you are responsible for compliance with local laws.

Severability

If any part of this policy is found to be invalid or unenforceable, the rest of the policy remains in effect.

Contact Us

If you have questions about this privacy policy, please contact us at:
📧 hello@condomkingdom.com.au
Or reach out via our Contact Us page.